From your drawer to your bank, in four easy steps
No listings, no buyers messing you about, no fees taken off the top. Here is exactly what happens, and how long each part takes.
- STEP 01About 5 minutes
Send us photos and a description
Fill in one short form, where you send us photos of the items you have for sale and provide us with your contact details.
- Shoot in daylight against a plain background.
- Photograph the back, the base, and any hallmarks or serial numbers.
- Show damage clearly.
- STEP 02Usually 1–2 working days
We value your items and send you an offer
A member of our team values your items, factoring in condition and completeness. We then send you a firm offer for your assortment by email.
The offer sits open for a week, and there is a button to accept or decline.
- The offer is what we pay — not a starting point for haggling on arrival.
- Declining costs nothing and closes the file immediately.
- STEP 03Label within one working day
Accept, and send your parcel for free
To accept the offer, we will need confirmation of the size and weight of the parcel once packed, and the details of where to pay you once we have verified your items. We then give the choice of either dropping the parcel off at your nearest Royal Mail drop off point / post office, or we can arrange for the parcel to be collected from your door.
Your parcel is insured in transit up to the value of the offer that we issue. Our typical maximum insurance value is capped at £2500 — the usual limit for postal insurance. If your offer is higher than that, a member of our team will be in touch to make arrangements before you send it. You can follow your parcel on the tracking page at any time.
Royal Mail’s guide to printing your label and packing your parcel- Ensure the package is properly packed to avoid damage in transit.
- Pop a slip inside with your reference on it.
- Keep your proof of postage.
- STEP 04Same working day
We check your items and issue payment
When your parcel arrives we email you to confirm that we have received it. A member of our team then checks it against your description — normally within one working day.
If it matches, we send the bank transfer straight away and email you confirmation. If something genuinely differs, we send you a revised offer with an explanation. Turn that down and we post the item back to you free of charge.
- Transfers usually clear within hours.
- You are never obliged to accept a revised offer.